Privacy policy

This page explains how we handle your personal data when you visit and use our webshop. We take your privacy seriously.

1. What Information Do We Collect?

When you shop with us, we collect different types of information:

Name and Contact Details: Your name, email address, shipping address, and phone number. This is necessary to process your order and contact you.
Payment Information: Credit card details or other payment information, depending on the payment method you choose (Apple Pay, Google Pay). This data is securely processed by our payment providers. We do not store full credit card numbers ourselves.
Device and Browser Information: Your IP address, browser type, device type, and information about how you use our site. This helps us improve the website and resolve any issues.

2. How Do We Use Your Information?

Your data is used for the following purposes:

Processing Orders: Accepting your order, processing payments, shipping the order, and keeping you informed about its status.
Communication: Sending you emails about your order, updates about new products or offers (if you have subscribed), and responding to your questions.
Improving Our Service: By analyzing your browsing behavior on our website, we can improve the site and provide you with a better shopping experience.

3. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, for example to remember your shopping cart and personalize the website. You can disable cookies in your browser settings, but this may affect certain website features.

4. Third Parties

We work with the following third parties:

Shopify: Our webshop platform. Shopify processes certain data on our behalf.
Payment Providers (Apple Pay, Google Pay): They securely process your payments. We do not have access to your full credit card details.

We only share the information necessary with these parties to process your order or ensure the website functions properly.

5. Data Security

We take the security of your data seriously. We use SSL encryption to protect your data during transmission and ensure that payment information is processed in an encrypted manner.

6. Your Rights

You have the right to:

Access: Request which personal data we hold about you.
Correction: Have incorrect data corrected.
Deletion: Request that we delete your data.

Please contact info@novarofashion.com to exercise these rights.

7. Data Retention

We do not retain your personal data longer than necessary for the purposes described in this privacy policy, unless a longer retention period is required by law.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.